Terms of Service

1. Agreement

These Terms are a binding agreement between you and Rynvelo, Inc. ("Rynvelo," "we," "us," or "our"). By using our website or ordering services, you accept these Terms. If you act for an organization, you represent that you have authority to bind it.

2. Services

Rynvelo offers AI-assisted website redesign, development, hosting, technical SEO foundations, maintenance, reporting, and related support. Scope, timing, deliverables, price, and included edits are determined by the selected plan and any written order form.

AI tools may assist research, drafting, coding, or quality checks, but deliverables remain subject to review. You are responsible for confirming business facts, claims, prices, legal disclosures, and content before launch.

3. Accounts and Security

You must provide accurate account information, keep authentication methods secure, and promptly report suspected unauthorized access. You are responsible for activity under your account except to the extent caused by Rynvelo's failure to use reasonable security.

4. Free Demos

Rynvelo may prepare a no-obligation demonstration using content you provide or public content you authorize us to reuse. A demo is for evaluation, may be removed at any time, and does not replace your current website until you approve and authorize launch. You must have the rights needed for all content used in a demo.

5. Subscriptions, Billing, and Cancellation

Recurring plans are billed through the payment method and cycle shown before purchase. You authorize recurring charges until cancellation. Taxes may apply. We may change future pricing with at least 30 days' notice; a change does not affect a prepaid period.

You may cancel before the next renewal. Unless an order form says otherwise, cancellation takes effect at the end of the paid billing period and partial-month refunds are not automatic. Failed payments may result in retry attempts, service limits, or suspension after reasonable notice.

6. Customer Content and Permissions

You retain ownership of content you provide. You grant Rynvelo a non-exclusive, worldwide license to host, copy, modify, display, and process that content only as reasonably necessary to provide and support the services. You represent that you have all required rights and permissions, including for logos, photographs, testimonials, reviews, trademarks, and personal data.

7. Deliverables and Rynvelo Materials

Upon full payment, you receive the usage rights stated in your plan or order form for the approved customer-facing deliverables. Rynvelo retains ownership of its pre-existing tools, reusable code, templates, processes, know-how, and generalized components. Open-source and third-party materials remain subject to their own licenses.

8. Acceptable Use

You may not use the services to violate law, infringe rights, distribute malware or spam, deceive users, collect data without required notice or consent, interfere with infrastructure, bypass security, or promote unlawful products or conduct. We may suspend content or access when reasonably necessary to address security, legal, payment, or abuse concerns.

9. Third-Party Services

Domains, payment processors, analytics, maps, review platforms, authentication providers, and other integrations are governed by their providers. Their availability, policies, and fees may change. You authorize Rynvelo to act on approved integration instructions, but Rynvelo is not responsible for a third party's independent acts or outages.

10. SEO, Performance, and Business Results

Search engines, advertising platforms, and customer behavior are outside Rynvelo's control. We do not guarantee rankings, traffic, leads, sales, review volume, uninterrupted uptime, or a particular performance score. Any targets are goals, not warranties.

11. Availability and Changes

We may perform maintenance, update technical components, and change features to improve security or service quality. We seek reliable availability but do not guarantee uninterrupted service. Planned material changes will be communicated when reasonably possible.

12. Confidentiality and Data Protection

Each party will protect non-public information received from the other using reasonable care and use it only for the relationship. Our handling of personal data is described in the Privacy Policy. Additional data-processing terms may be provided when required.

13. Suspension and Termination

Either party may terminate as allowed by the plan or order form. We may suspend or terminate for material breach, unlawful use, security risk, or unresolved payment failure. Provisions that by their nature should survive will survive, including payment, ownership, disclaimers, liability limits, indemnity, and governing law.

14. Disclaimers

To the maximum extent permitted by law, the services are provided "as is" and "as available." Rynvelo disclaims implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Nothing in these Terms excludes a warranty that cannot lawfully be excluded.

15. Limitation of Liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, revenue, goodwill, or data. Rynvelo's aggregate liability arising from the services will not exceed the fees you paid for the affected services during the 12 months before the event giving rise to the claim. These limits do not apply where prohibited by law.

16. Indemnification

You will defend and indemnify Rynvelo and its personnel against third-party claims arising from customer content, your unlawful use of the services, or your material breach of these Terms, except to the extent caused by Rynvelo. We will provide reasonable notice and cooperation.

17. Governing Law and Venue

These Terms are governed by Delaware law, without regard to conflict-of-law rules. The state and federal courts located in New Castle County, Delaware have exclusive jurisdiction over disputes arising from these Terms, and each party consents to that venue. Applicable consumer-protection rights that cannot be waived remain in effect.

18. Changes and General Terms

We may update these Terms prospectively by posting a revised version and, when required, providing notice. If a provision is unenforceable, the remaining provisions continue. Failure to enforce a provision is not a waiver. You may not assign these Terms without consent; Rynvelo may assign them in connection with a merger, financing, reorganization, or sale of substantially all relevant assets.

19. Contact

Questions about these Terms: ceo@rynvelo.com
General inquiries: ceo@rynvelo.com
Website: rynvelo.com