Troubleshooting

I Cannot Sign In

1. Use the same email address associated with your account.
2. Check spam and junk folders for the secure link.
3. Request a new link if the previous one expired.
4. Contact support if the problem continues.

My Website Looks Different on Mobile

Responsive layouts intentionally rearrange content for smaller screens. If content is missing or overlapping, send a screenshot and device details to support.

My Contact Form Is Not Working

1. Complete every required field.
2. Check the lead inbox in your dashboard.
3. Try another browser or private window.
4. Report the page URL, time, and any error message.

I Am Not Showing Up in Search Yet

New pages must first be discovered and indexed. Branded searches may appear earlier than competitive local terms. Contact support if an approved live page remains unindexed after several weeks.

My Reviews Are Not Appearing

• Confirm your plan includes review display.
• Check that the review source remains connected.
• Allow time for new reviews to sync.
• Review any display threshold configured for the site.

My Site Feels Slow

Test another connection and browser first. If the issue persists, send the URL, device, browser, and approximate time to ceo@rynvelo.com.

I Want to Change My Plan

Submit a support request. The team will confirm pricing, proration, and the effective date before making the change.

Something Else Is Wrong

Tell us what you expected, what happened, the affected URL, and any error text. Screenshots are welcome.